Auto Added by WPeMatico
If you manage a contact center, then you know the critical role that agents play in helping your organization build customer trust and loyalty. Those of us who’ve reached out to a contact center know how important agents are with guiding through complex decisions and providing fast and accurate solutions where needed. This can take…
Today we are announcing two new optimized integrations for AWS Step Functions with Amazon Bedrock. Step Functions is a visual workflow service that helps developers build distributed applications, automate processes, orchestrate microservices, and create data and machine learning (ML) pipelines. In September, we made available Amazon Bedrock, the easiest way to build and scale generative…
Read More “Build generative AI apps using AWS Step Functions and Amazon Bedrock” »
We are announcing generative artificial intelligence (AI)-powered call summarization in Amazon Transcribe Call Analytics in preview. Powered by Amazon Bedrock, this feature helps businesses improve customer experience, and agent and supervisor productivity by automatically summarizing customer service calls. Amazon Transcribe Call Analytics provides machine learning (ML)-powered analytics that allows contact centers to understand the sentiment,…
Cohere provides text generation and representation models powering business applications to generate text, summarize, search, cluster, classify, and utilize Retrieval Augmented Generation (RAG). Today, we’re announcing the availability of Cohere Command Light and Cohere Embed English and multilingual models on Amazon Bedrock. They’re joining the already available Cohere Command model. Amazon Bedrock is a fully…
Recent advancements in machine learning (ML) have unlocked opportunities for customers across organizations of all sizes and industries to reinvent new products and transform their businesses. However, the growth in demand for GPU capacity to train, fine-tune, experiment, and inference these ML models has outpaced industry-wide supply, making GPUs a scarce resource. Access to GPU…
Welcome to the fifth annual AWS Storage Day! This virtual event is happening today starting at 9:00 AM Pacific Time (12:00 PM Eastern Time) and is available for you to watch on the AWS On Air Twitch channel. The first AWS Storage Day was hosted in 2019, and this event has grown into an innovation…
Last year, Amazon S3 Glacier celebrated its tenth anniversary. Amazon S3 Glacier is the leader in cloud cold storage, and I wrote about its innovations over the last decade. The Amazon S3 Glacier storage classes provide you with long-term, secure, and durable storage options to optimally archive your data at the lowest cost. The Amazon…
