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Currently, we are asserting the common availability of AWS Support in Korean as your favored language, in addition to English, Japanese, and Chinese.
As the quantity of customers talking Korean grows, AWS Guidance is invested in delivering the greatest aid working experience feasible. You can now communicate with AWS Help engineers and agents in Korean when you build a guidance scenario at the AWS Guidance Center.
Now all customers can get account and billing assist in Korean by email, cellphone, and dwell chat at no supplemental charge throughout the supported several hours. Per your Assistance approach, prospects subscribed to Business, Company On-Ramp, or Organization Assistance strategies can get personalized complex support 24 hours a working day and 7 days a 7 days in Korean. Prospects subscribed to the Developer Assistance prepare can acquire technological assistance in the course of company hours generally defined as 9:00 AM to 6:00 PM in the shopper place as established in My Account console, excluding holiday seasons and weekends. These situations may possibly change in countries with various time zones.
We also included the localized person interface of the AWS Aid Centre in Korean, in addition to Japanese and Chinese. AWS Assistance Center will be shown in the language you find from the dropdown of accessible languages in Unified Settings of your AWS Account.
In this article is a new AWS Guidance Middle website page in Korean:
You can also access shopper service, AWS documentation, technical papers, and support message boards in Korean.
Receiving Started out with Your Supported Language in AWS Support
To get began with AWS Guidance in your supported language, produce a Assist case in AWS Assist Heart. In the final move in making a Aid circumstance, you can pick a supported language, these as English, Chinese (中文), Korean (한국어), or Japanese (日本語) as your Chosen call language.
When you opt for Korean, the personalized make contact with selections will be proven by your support system.
For case in point, in the situation of Basic Help prepare prospects, you can decide on Web to get aid by way of electronic mail, Cell phone, or Reside Chat when offered. AWS prospects with account and billing inquiries can obtain assist in Korean from our buyer services reps with proficiency in Korean at no additional price tag in the course of enterprise several hours described as 09:00 AM to 06:00 PM Korean Common Time (GMT+9), excluding holiday seasons and weekends.
If you get specialized help for each your Help prepare, you may perhaps pick out Internet, Cellphone, or Stay Chat relying on your Assistance plan to get in contact with assistance staff members with proficiency in Korean, in addition to English, Japanese, and Chinese.
Here is a display in Korean to get technical assistance in the Company Assistance program:
When you produce a guidance situation in your chosen language, the scenario will be routed to support staff with proficiency in the language indicated in your favored language choice. To study a lot more, see Receiving started out with AWS Support in the AWS documentation.
Now Obtainable
AWS Assistance in Korean is now out there nowadays, in addition to English, Japanese, and Chinese. Give it a consider, discover additional about AWS Support, and send out feed-back to your usual AWS Guidance contacts.
– Channy
This posting was translated into Korean (한국어) in the AWS Korea Website.
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